Delivery & Return Policy

Delivery

Process time: 3-5 business days

Delivery time:

from Turkey to;

US: 4-6 days

Europe: 2-5 days

Australia: 7 days

Canada: 4-6 days

Other Countries: 4-8 days

 

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:  

     -Custom or personalized orders
    -Perishable products (like food or flowers)
    -Digital downloads
    -Intimate items (for health/hygiene reasons)

 

Return Address:

Bahriye Üçok mah. 1764sk No:17A Karşıyaka, İzmir 35580 Türkiye

Please contact sedefcatalkaya@blackivycraft.com

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact me if you have any problems with your order.
bivycrafts@gmail.com